Support

Zero Snaps

This is the official support page for Zero Snaps on the Apple App Store and Google Play.

Contact Us

For bug reports, questions, or feedback, email us at contact@juggify.com. We aim to respond within 48 hours.

For faster help, include your device model, operating system version, app version, and clear steps to reproduce the issue.

Privacy and Data Requests

To delete locally stored game data, open Zero Snaps and go to Settings, then select "Delete All Data."

For details about data collection, third-party services, and retention, see our Privacy Policy. For privacy questions, email contact@juggify.com.

Frequently Asked Questions

How do I remove ads?

The mobile versions of Zero Snaps offer a one-time purchase ($2.99 USD) to permanently remove all advertisements. You can find this option in the Settings screen within the game.

How do I delete my data?

Open the game and go to Settings, then select "Delete All Data." This permanently removes all progress, records, preferences, and local identifiers from your device.

Is an account required?

No. Zero Snaps does not require you to create an account or sign in. All game data is stored locally on your device.

How does online multiplayer work?

Create a lobby and share the code with a friend. No account is needed. Match data is temporary and is automatically deleted within 24 hours.

In-App Purchase Issues

All payments are processed by Apple (App Store) or Google (Google Play). If you need a refund or have a billing issue, please contact them directly:

If your ad-free purchase is not being recognized after payment, try restarting the app. If the issue persists, contact us at contact@juggify.com and we will help resolve it.

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